Elearning! Magazine: Building Smarter Companies via Learning & Workplace Technologies.
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42 December 2014 / January 2015 Elearning! WHAT IT CAN BRING TO YOUR EMPLOYEES' PERSONAL LEARNING FRAMEWORKS. BY WAYNE MCCULLOCH Te wealth of knowledge on- line is overwhelming. Google provides information at the click of a button, and with more than 4 billion video views on YouTube per day, the speed and accessibility of information is of the upmost importance. Getting the learner's atten- tion is increasingly more dif- fcult, so curriculum has to be engaging and more adaptive in its makeup. Just like teach- ers are able to engage students despite various learning styles, successful companies must be able to educate their employees and customers and partners in the same fashion. Terein lies the importance of content curation. Furthermore, with changes in the job market and the move to everything being connected through the "Internet of Every- thing," relevant and timely infor- mation is paramount. Being able to provide it is the only way that companies will be successful. In order to compete success- fully, companies must keep in mind demanding learning fac- tors, such as: >> Democratization of knowl- edge created by technology permitting free sharing of information. >> Accelerated innovation that Cloud companies have brought to the market has people working hard to stay up to date with informa- tion. >> Crowdsourcing information, which has created a culture of self-knowledge to help create results. To meet such demands, companies must establish a personal learning frame- work (PLF) that isn't based on a single source of content (that is, PowerPoint, PDF, e- learning module). Te ability or lack thereof to provide this personal experience in learn- ing determines outcome and efectiveness. Personal learning frame- works today also need to be predictive and adaptive in nature in order to meet the needs of the workforce. They must include the process of identifying, collecting and filtering information based on relevant topics of interest to each individual. For example, when Sales- force University curates for an employee such as a sales executive, it curates by find- ing, filtering, collecting, eval- uating, editing and tagging (metadata) information to understand what the content is and the value it brings to a PLF. It makes our employees more productive and faster — and, in return, the company becomes more successful. Though this seems like a simple concept, these are the things that have grave im- pacts on a person's ability to learn. If companies were able to hone in and create such learning capabilities, the re- wards would be endless. Harnessing the power of cu- ration for its employees — one that is adaptive and predic- tive — will give any company a competitive advantage in its market or markets. —Te author is senior vice president of Sales- force.com University. The Power of Content Curation Tips Tips Content