Elearning! December

DEC 2015

Elearning! Magazine: Building Smarter Companies via Learning & Workplace Technologies.

Issue link: http://elmezine.epubxp.com/i/611643

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Elearning! December 2015 / January 2016 19 computer or phone and any location — and for today's learner, that means everything. NEAR PERFECT RESULTS The impact of the program (in partnership with BizLibrary) has been outstanding. It all begins with high-level employee use. If Red Roof Inn couldn't get employees interested in the learning program and engaged in the content, there was no chance the program could influence the business challenges the company faced. So RED Academy was introduced in a planned, methodical way designed to test, evaluate and adjust in incremental steps as needed. Managers got the first glimpse to get them engaged, and then mandatory compliance training was rolled out to every corporate-owned and -operated property. It turns out the strategy worked nearly to perfection. Location managers now seek additional development opportunities via the BizLibrary Collection, which includes thousands of videos on a wide range of business skills topics. Managers are also using RED Academy more frequently to access their daily operational tools, templates and materials, which was exactly why Red Roof moved these resources out of SharePoint. These materials, plus the learning resources, are now located in one central location with much easier access for more than 4,500 employees at all 400-plus locations. The result of " The launch of RED Academy has helped Red Roof ignite our learning and development initiatives! We took a great brand initiative (Red Roof's Continuing Educa- tion Program) and made it exponentially better by layering on the BizLibrary learning platform. Not only have we seen an increase in learning at the hourly employee level, but use of the system has rippled throughout our man- agement levels, corporate offce, and our franchise com- munity. Our team members now have a central location to access job aids, e-learning and videos that are packed with information for personal and professional development. I love it when I hear employees talking about going to RED Academy to take a class or download one of the many resources. "RED Academy has been a great tool to empower our workforce to take ownership for their own development." —Leslie Fisher, vice president of HR and Training, Red Roof Inn " RED Academy allows us to further punctuate the Red Roof Inn philosophy of "One Brand. One Focus." Now, all Red Roofers are leveraging the same system to get the tools and resources needed for success." —Vicki Houston, management trainer " One of our core values and commit- ments as a brand is to provide ongo- ing training and development at ALL levels of our organization. In the hospitality business, your people are what will differentiate you from the competition. Your people are what create memorable guest experiences. When you invest in your team and provide opportunities for people to grow and learn such as with RED Academy, the rewards are endless." — Andrew Alexander, president, Red Roof Inn "I have been using RED Academy more in the last few months, both as a personal enrichment tool and as a way to show my franchisees where they can go to improve the operations of their respective inns. The search function, the content and the 'curb appeal' of the site [BizLibrary platform] are all positives. I really like how it tracks what I have downloaded, fnished and haven't fnished. "I also fnd it very helpful that I can run reports to see how my own franchisees have been using the system and how many still are missing opportunities to get into the sys- tem. It is nice to have a learning system database that we can easily load the content and administer ourselves; it really is 'branded' and reinforces our brand messages." —Jane Palumbo, regional vice president, Franchise Operation, Red Roof Inn WHAT PEOPLE ARE SAYING: Te number of course completions jumped from 15,529 in 2014 to 26,455 through September of this year.

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