Talent System
MUST HAVE FEATURES IN NEW SYSTEMS >> Buyers are seeking more capabilities, including Integrated Reporting (71 percent), Mobile Authoring (68 percent) and Social Network Tools (41 percent). New to the list is Cloud/ SaaS Systems (44 percent). (See Chart 4)
>> Talent system buyers' top "must- haves" in their future systems are Performance Management (46 percent), Reviews (44 percent) and Skills Gap Analysis (44 percent).
>> Among important factors to consider when buying a new system, Price still leads, but Customer Service jumps to No. 2 over Quality. (See Chart 3)
>> Drops in importance are also reported for Interoperability (declines 13 points), Open Architecture (declines 4 points) and Reputation (declines 5 points). With increased cloud specification, interoperability becomes less important. Awards increases 140 percent and SCORM Compliance increases 10 percent in importance for today's buyer.
BUYERS' BRAND AWARENESS
Eighty-nine percent of owner respondents can name their LMS brand, level with 2011. Seven percent of owners name multiple LMS brands. Fiſty-nine percent of TMS owners name their brand, down from last year's 68 percent. Eight percent
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