Elearning! April

2013

Elearning! Magazine: Building Smarter Companies via Learning & Workplace Technologies.

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Businessof Learning patibility with the Android, IOS, Blackberry and other platforms they supported. Te team also was looking to take advantage of HTML5, which gave them fexible media formats, and of course they wanted the ability to interface with Cricket U's "Learncenter" for user, course and completion management. Some of the future capabilities they sought were in the area of gamifcation. John Moxley recommends listening very closely to what users want and their limitations on attending learning venues. Now came the real launch, and Moxley and his team put out posters and signs telling foor sales personnel how to sign up for Cricket U's courses. All the users needed to do were to use their smartphones to scan the QR code, and they were connected to the opt-in, self-service registration page. Once registered they could look at their content and assignments; see pending announcements; search the Cricket U catalog of courses; join discussions; and view other resources that they might be able to use. Store employees had information in their pockets; they were automatically synched to view the materials of-line; they had short (two- to fveminute) nuggets of information that they could access throughout the day; and they could easily take tests on their smartphones. A complete mobile classroom became available, and taking Cricket's courses was easy and intuitive. How long did it take? Teir pilot went from March to the end of April. Tey did an evaluation during May and June of 2012, and they did a complete companywide rollout in August. caption 20 April / May 2013 Elearning! AN ENORMOUS IMPACT Te results were extremely well-received by sales personnel throughout Cricket Communications' family of employees, partners, and re-sellers. Cricket used these small nuggets to lead people through the learning process gradually, over an extended time period, which ended up having an enormous impact overall. Tey used spacing and repetition for retention, reminders to form habits, and then used active tasks to build profciency over time, while still maintaining

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