Elearning! April

2013

Elearning! Magazine: Building Smarter Companies via Learning & Workplace Technologies.

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for LMS. All brands were positive except Oracle which lost 7 points from the decline of the merged brand scores of Taleo/Learn/ PeopleSof. FEATURES SOUGHT Buyers are seeking more capabilities in their new LMS, wanting Integrated Reporting, Mobile Authoring, Social Network Tools, Virtual Learning and Cloud/SaaS Systems. Talent system buyers' top "must-haves" in their future systems are: Skills Gap Analysis, Career Development, Performance Management and Performance Reviews — all repeats from 2012. TABLE 4. IMPORTANT FACTORS WHEN SPECIFYING LMS/TMS VENDOR Factor 2012 2013 Price 88% 78% Quality 73% 76% Interoperability 59% 65% Customer service 76% 54% SCORM compliance 66% 50% Open-architecture compliance 15% 37% Reputation 27% 33% Award-winner 24% 20% TABLE 5. FEATURES OF CURRENT LMS & TMS Research Infographic 2013 Must Have 2013 Change* Course marketing and email 37% 41% 61% +20 Applicant tracking system 40% 34% 50% +16 Collaborative authoring 20% 15% 30% +15 Course tracking and completion 80% 78% 91% +13 6% 24% 24% +13 Embedded training in applications 18% 24% 37% +13 Peer/website rating tools 15% 22% 33% +11 E-commerce support for extended ent. 16% 20% 30% +10 Federated search capabilities 2% 17% 26% +9 Virtual learning environments Increasing in importance to prospective buyers was Quality (up 3 points), Interoperability (up 6 points), Reputation (up 6 points) and Open Architecture (up 22 points). Drops in importance were reported for Customer Service (declined 22 points), SCORM Compliance (declined 16 points) and Awards (declined 4 points). Other interesting developments: >> Course Tracking (91%), Web Conferencing (78%) and Assessment (76%) repeat as the top "must" features of new systems. >> Big jumps occurred in: Course Marketing (+20 points), Collaborative Authoring (+15), Workforce Planning (+13), and Peer Ratings (+11). Te trend is clearly working collaboratively, efectively and driving learning consumption. >> Te largest year-to-year declines by percentage points are: Rapid Development (-17 points), Recruitment (-14) Testing 2012 Must Have Workforce planning Receive the 2013 LMS/TMS Buyer Study Infographic free at www.2elearning.com under "Resource Center." Or, view on page 14. 2013 Have 22% 39% 46% +7 Authoring 27% 27% 33% +6 Skills gap analysis 16% 44% 48% +3 Mobile authoring and deployment 27% 68% 70% +2 SaaS or cloud computing 31% 44% 46% +2 Career development planning 27% 46% 48% +2 Integrated reporting 37% 71% 72% +1 Compensation management 4% 20% 20% 0 Performance management 26% 46% 46% 0 Mentor/coaching tool 11% 29% 28% -1 Performance review 24% 44% 41% -3 Social network tools 8% 49% 46% -3 Succession planning 9% 34% 30% -4 Survey management 25% 51% 46% -5 Web conferencing/virtual classroom 49% 88% 78% -10 On-demand option 29% 41% 30% -11 Recruitment & hiring management 7% 29% 15% -14 Testing & assessments 65% 90% 76% -14 Rapid development 15% 37% 20% -17 *Trending: indicative of point change since 2011 Government Elearning! April / May 2013 33

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