Elearning! Magazine

DEC 2016 - JAN 2017

Elearning! Magazine: Building Smarter Companies via Learning & Workplace Technologies.

Issue link: https://elmezine.epubxp.com/i/759243

Contents of this Issue


Page 55 of 60

Ti s p Tips Modern Learners Enabling Modern Learners: Think Mobile, Micro and Learner-Centric BY KIERAN KING, VP, GLOBAL ENABLEMENT, CUSTOMER INSIGHT & FIELD MARKETING Today's competitive landscape requires workers who can learn and apply knowledge faster than ever. Spending on corporate training has grown to $70 billion in the U.S. and over $130 billion worldwide. Has this increased investment taught us the best way to teach today's workforce? How do workers learn best? To answer these questions we usually start with the newest generation en- tering the workplace. We know that today's workforce is in the midst of a generational shi: >> More than one in three American workers today are millennials. >> In 2015 millennials sur- passed Generation X to become the largest share of the American workforce, according to Pew Research Center analysis of U.S. Cen- sus Bureau data. What does this generational change mean for learning? It may not mean as much as we think. Focusing on the wants and needs of millennials seems like a good place to begin, but new research reveals the best way to learn doesn't consistent- ly rely on age or experience. Age doesn't dictate how each worker learns best. To teach today's workforce it's crucial to address the needs of modern learners. These learners are busy balancing work and home life, looking for ongoing self- and profes- sional development as ways of keeping pace with constant change. Above all, modern workers are savvy consumers. When faced with an abun- dance of learning and devel- opment options, they expect the same level of relevance, quality and delivery flexibility they encounter daily in their customer transactions. To attract and engage mod- ern learners, learning must be personalized to the needs of each learner, sized to fit into open spaces of time and atten- tion and embedded into daily experience. 1. MODERN LEARNING MUST BE LEARNER-CENTRIC Learning must be personalized to enable learners to choose what, how and when they want to learn resulting in 'one-size fits one' experiences. Serving up related content on relevant topics, in learners' preferred formats, helps create a unique journey aligned to each learn- er's needs and preferences. 2. MODERN LEARNING MUST BE MICRO-SIZED AND MODULAR Uninterrupted time is lim- ited: providing short bursts of knowledge that can stand alone or serve as components of broader programs is key. 3. MODERN LEARNING MUST BE MOBILE Learning must go with the learner. Modern learning con- siders the most appropriate mode for learning while on the go. Support the needs of today's active workers with videos, e-books and audio books that can be consumed while walk- ing, running, biking or driving. While L&D professionals must learn to adapt some of their methods to better serve the modern learner, many ba- sic principles of strong learning program design remain the same. Learners still want—and need—content presented in a variety of different modalities. Opportunities for reinforce- ment, practice and application on the job are still crucial for helping learning stick. Rethink- ing the types of multimodal content we provide and how we ensure learning is retained an applied ensures that learning keeps pace with the changing needs of today's workforce. Download new research from Skillso to learn how to meet the requirements of mod- ern learners. Ki eran King, VP, Global En- ablement, Customer Insight & Field Marketing Kieran began her career in the talent field more than 20 years ago, participating in the evolu- tion of the industry by consult- ing with organizations across a wide variety of sectors and geographies. She has designed enterprise learning programs, implemented learning and talent platforms, led strategy engagements, and advised on measuring impact on business outcomes. Kieran has authored several methodologies and white papers, she blogs regularly and she's been featured in multiple magazines. Today, Kieran stud- ies the composition of successful learning and talent partnerships throughout the world. Elearning! December 2016 / January 2017 55

Articles in this issue

Links on this page

view archives of Elearning! Magazine - DEC 2016 - JAN 2017